faq
answers to some of our most commonly asked questions:
Q: What does pot size mean? How big is a plant in a 4 inch pot?
A: Pot size refers to the measurement of the pot's diameter at the opening. A 4 inch pot is 4 inches across the top. Plant size however, depends on how quickly a variety grows and it's growing habit, rather it is vining or upright. It is best to refer to the photos shown for the best reference. But please pay attention to the size plant you are ordering and keep in mind that plants are natural and no two are exactly alike, so the plant you receive may vary from what is shown.
Q: How do I contact LateBloom?
A: Reach out to us at info@latebloomplants.com
Q: How can I track my order?
A: Once you place an order with us and the order is shipped, you will receive an email with a tracking number. Please note that you may receive more than one tracking number if you ordered multiple items as they may be shipping from different locations.
Q: I ordered multiple items, why are some missing from my delivery?
A: We partner with multiple suppliers from all over the world to offer the best quality plants and goods. Some items may be shipped from different locations and therefore all of your items may not arrive together in the same package.
Q: Where do you ship to?
A: We ship to all contiguous United States. At this time we do not ship to Alaska, Hawaii nor all off-shore U.S. territories and possessions, such as Puerto Rico due to agricultural restrictions for live plants.
Q: Where do your plants ship from?
A: Our plants ship directly from suppliers in California and Florida. Other items ship from Asia, United States and Europe. Our vast network ensures your items will be received as fast as possible. Using specific plant packaging, you can expect orders to go out swiftly and get delivered faster than most other online plant companies.
Q: Oops I just placed my order and I need to change my address.
A: Please contact us as soon as possible. Most orders are fulfilled within 48 hours and once the item(s) leaves our warehouse we are unable to make any changes. Under our terms + conditions, once an order has been shipped, changes cannot be made and errors are the sole responsibility of the customer.
Q: What carriers do you use to ship plants?
A: We use USPS and FedEx Ground mostly. For larger plants we may use FedEx Express.
Q: How long before I can expect my order to be delivered?
A: Plant orders are usually shipped 3 business days from when the order is placed (excluding weekends and holidays). and will be delivered in 5-7 business days from shipment. Non-plant items each have specific processing and delivery times. Please refer to each item's detail page.
DUE TO COVID-19 ALL SHIPMENT TIMES OF SOME NON-PLANT ITEMS HAVE BEEN LONGER THAN NORMAL. CURRENT DELIVERY ESTIMATES ARE APPROX. SIX WEEKS. PLEASE SEE INDIVIDUAL ITEMS FOR DETAILS. THANK YOU FOR YOUR PATIENCE.